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  • Jan, 2012

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    Satisfaction with Major Retailers

    Q. How satisfied are you with the following?

    Total satisfied Total dissatisfied Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Don’t know
    The range of products available at major retailers 55% 14% 8% 47% 30% 12% 2% 2%
    Prices of goods at major retailers 30% 34% 2% 28% 35% 26% 8% 2%
    Quality of goods available at major retailers 46% 16% 4% 42% 36% 13% 3% 1%
    Standard of service at major retailers 31% 36% 3% 28% 33% 24% 12% 1%

    Overall, respondents were satisfied with the range of products and quality of goods available at major retailers.  Only 14% were dissatisfied with range of products and 16% with the quality of goods available. There were no major differences by demographics on these two issues

    However, they were mixed opinions concerning process and standard of service. Older respondents were least satisfied with prices – 41% of under 35’s were satisfied compared to 24% of over 55’s. Customer service was more an issue for older respondents – 45% of over 55’s said they were dissatisfied and only 21% satisfied.

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  • Dec, 2011

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    Federal politics – voting intention

    Q. If a Federal Election was held today to which party will you probably give your first preference vote? If not sure, which party are you currently leaning toward?

    Q. If don’t know -Well which party are you currently leaning to?

    Sample size = 1,896 respondents

    First preference/leaning to Election

    21 Aug 10

    4 weeks ago 2 weeks ago Last week This week
    Liberal 46% 44% 44% 45%
    National 3% 3% 3% 3%
    Total Lib/Nat 43.6% 48% 47% 48% 47%
    Labor 38.0% 34% 34% 34% 35%
    Greens 11.8% 10% 10% 10% 9%
    Other/Independent 6.6% 7% 9% 9% 8%
    2PP Election

    21 Aug 10

    4 weeks ago 2 weeks ago Last week This week
    Total Lib/Nat 49.9% 55% 54% 55% 54%
    Labor 50.1% 45% 46% 45% 46%

    NB.  The data in the above tables comprise 2-week averages derived from the first preference/leaning to voting questions.  Respondents who select ‘don’t know’ are not included in the results.  The two-party preferred estimate is calculated by distributing the votes of the other parties according to their preferences at the 2010 election.

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  • Dec, 2011

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    2012 Outlook – Economy and Family

    Q. Thinking about the next 12 months, do you think 2012 will be a good or bad year for each of the following?

    Total good

    Dec 10

    Total bad

    Dec10

    Total good Total bad Very good Good Neither good nor bad Bad Very bad Don’t know/Not applicable
    The Australian economy 48% 16% 29% 35% 3% 26% 32% 28% 7% 3%
    Your personal financial situation 39% 20% 33% 27% 4% 29% 38% 20% 7% 2%
    Your workplace * 47% 16% 45% 20% 6% 39% 36% 15% 5% 2%
    You and your family overall 51% 14% 52% 16% 10% 42% 30% 12% 4% 2%

    * based on working people

    Overall, respondents were optimistic that 2012 would be a good year for themselves overall (52%) and their workplace (45%). They tended to be less optimistic about their financial situation (33% good/27% bad) and somewhat pessimistic about the Australian economy (29%/35%).

    Compared to expectations 12 months ago, respondents were much less optimistic about the Australian economy (48% good last year compared to 29% good this year) and also rather less optimistic about their own financial situation (39%/20% last year compared to 33%/27% this year).

    When compared with last week’s questions on perceptions of 2011, these figures suggest that respondents expect 2012 to be better than 2011 for themselves and their family (net +36% for next year compared to net +24% for this year), a little better for their workplace (+25% next year, +20% last year) and their own financial situation (+6% next year, -2% this year). The Australian economy is expected to be a little worse in 2012 (-6% next year compared to +2% last year).

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  • Dec, 2011

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    2012 Outlook – Political Parties

    Q. Do you think 2012 will be a good or bad year for each of the following political parties?

    Total good

    Dec 10

    Total bad

    Dec10

    Total good Total bad Very good Good Neither good nor bad Bad Very bad Don’t know
    The Liberal Party 35% 18% 36% 24% 8% 28% 28% 17% 7% 12%
    The Labor Party 19% 40% 16% 49% 3% 13% 23% 29% 20% 11%
    The Greens 22% 29% 17% 37% 2% 15% 32% 20% 17% 13%

    Respondents expect that 2012 is likely to be a relatively good year for the Liberal Party (36% good/24% bad) and a bad year for the Labor Party (16%/49%) and the Greens (17%/37%).

    Among their own voters, 67% expect the Liberals to have a good year, 38% expect Labor to have a good year and 67% expect the Greens to have a good year.

    Compared to expectations 12 months ago, respondents were somewhat less positive about all political parties – The Liberal Party has dropped form net +17% to net +12%, the Labor Party from -21% to -33% and the Greens from -7% to -20%.

    Comparing these results with last week’s questions about 2011, respondents expect the Liberal Party to have a better year (net +12% next year this year compared to net -3% this year), the Labor Party to have a similar year (-33% next year, -37% this year) and the Greens to have a much worse year (-20% next year, +4% this year).

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  • Dec, 2011

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    2012 Outlook – Politicians

    Q. Do you think 2012 will be a good or bad year for each of the following politicians?

    Total good

    Dec 10

    Total bad

    Dec10

    Total good Total bad Very good Good Neither good nor bad Bad Very bad Don’t know
    Julia Gillard 28% 36% 19% 56% 4% 15% 17% 29% 27% 9%
    Tony Abbott 29% 27% 24% 38% 6% 18% 29% 24% 14% 10%
    Kevin Rudd 21% 30% 30% 25% 5% 25% 35% 17% 8% 10%
    Malcolm Turnbull 20% 21% 22% 22% 3% 19% 42% 17% 5% 14%
    Bob Brown 20% 30% 16% 39% 2% 14% 31% 20% 19% 14%

    Overall, there were negative expectations for the three party leaders – Julia Gillard (-37% net), Tony Abbott (-14%) and Bob Brown (-23%) while respondents were more evenly divided over Kevin Rudd (+5%) and Malcolm Turnbull (-).

    45% of Labor voters expect Julia Gillard to have a good year and 47% of Liberal/National voters expect Tony Abbott to have a good year.

    Compared to expectations 12 months ago, respondents were somewhat less positive about all party leaders – Julia Gillard has dropped form net -8% to net -37%, Tony Abbott from +2% to -14% and Bob Brown from -10% to -23%.

    Comparing these results with last week’s questions, respondents expect 2012 to be similar 2011 for Julia Gillard (net -37% next year compared to -36% this year) and Tony Abbott (-14% next year, -17% this year). However, Bob Brown is expected to have a worse year in 2012 (net -23%) than this year (+5%).

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  • Dec, 2011

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    Leaders in 12 Months

    Q. Do you think Julia Gillard will still be leading the Labor Party in 12 months time?

    Total Vote Labor Vote Lib/Nat Vote Greens
    Yes 26% 49% 12% 37%
    No 55% 31% 76% 45%
    Don’t know 19% 21% 12% 18%

    Q. Do you think Tony Abbott will still be leading the Liberal Party in 12 months time?

    Total Vote Labor Vote Lib/Nat Vote Greens
    Yes 41% 26% 64% 29%
    No 34% 53% 16% 53%
    Don’t know 25% 21% 20% 18%

    Only 26% believe that Julia Gillard will still be leader of the Labor Party in 12 months time and 55% think she will not. Respondents were more likely to think that Tony Abbott would still be leading his party (41% yes, 34% no).

    49% of Labor voters think Julia Gillard will still be leading her party, compared to 64% of Liberal/National voters who think Tony Abbott will still be leading his party.

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  • Dec, 2011

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    Performance of Australian Economy

    Q. How do you think the Australian economy is performing in comparison to other developed countries?

    Total Vote Labor Vote Lib/Nat Vote Greens
    Total better 73% 84% 72% 80%
    Total worse 7% 3% 8% 1%
    A lot better 27% 44% 19% 32%
    A little better 46% 40% 53% 48%
    About the same 16% 13% 16% 12%
    A little worse 5% 2% 5% 1%
    A lot worse 2% 1% 3%
    Don’t know 4% 1% 3% 6%

    If ‘a lot better’ or ‘a little better’ –

    Q. How much credit do the following deserve for the current performance of Australia’s economy?

    A lot Some A little None Don’t know
    The Federal Labor Government 18% 31% 23% 21% 6%
    The previous Coalition Government 21% 31% 26% 15% 6%
    The booming resources sector 47% 31% 12% 3% 7%
    The Reserve Bank 6% 42% 29% 13% 9%

    73% think that the Australian economy is performing better than other developed countries and only 7% think it is performing worse.

    Respondents give most credit for the performance of the economy to the booming resources sector (78% a lot or some credit). They give similar credit to the Labor Government (49%) and the previous Coalition Government (52%).

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  • Dec, 2011

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    Federal Election

    Q. Do you expect that an early Federal election will be held in 2012?

    Total Vote Labor Vote Lib/Nat Vote Greens
    Yes 32% 24% 42% 26%
    No 42% 55% 37% 50%
    Don’t know 26% 21% 21% 23%

    Respondents were more likely to think there will not be a Federal election next year – 32% expect there will be an election and 42% think there will not.

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