airline, airlines, Opinion of Qantas, Polling, polls, Qantas, Qantas workers, workers
Q. Compared to 12 months ago, how do you feel about Qantas – more positive, more negative or about the same?
|
Total |
Vote Labor |
Vote Lib/Nat |
Vote Greens |
Fly regularly |
Fly once or twice a year |
Fly less often |
|
| Total more positive |
11% |
14% |
13% |
6% |
27% |
11% |
5% |
| Total more negative |
41% |
47% |
33% |
53% |
38% |
42% |
41% |
| A lot more positive |
4% |
6% |
4% |
2% |
14% |
3% |
1% |
| A little more positive |
7% |
8% |
9% |
4% |
13% |
8% |
4% |
| About the same |
43% |
35% |
51% |
38% |
32% |
45% |
47% |
| A little more negative |
23% |
25% |
19% |
28% |
19% |
24% |
23% |
| A lot more negative |
18% |
22% |
14% |
25% |
19% |
18% |
18% |
| No opinion |
5% |
2% |
3% |
3% |
3% |
3% |
7% |
41% say that, compared to 12 months ago, they feel more negative about Qantas – 11% feel more positive and 43% feel about the same.
Regular flyers are somewhat more positive – 27% feel more positive and 38% more negative.
There were no substantial differences across demographics.
airline, airlines, Opinion of Qantas, Polling, polls, Qantas, Qantas workers, workers
Q. What is the main reason you feel more positive/negative about Qantas?
|
More positive |
More negative |
|
| Actions of management |
62% |
77% |
| Actions of workers |
26% |
9% |
| Other reason |
6% |
12% |
| Not sure |
5% |
3% |
Among those who feel more positive about Qantas, 62% say it is because of the actions of management and 26% say it is because of the actions of workers.
Among those who feel more negative about Qantas, 77% say it is because of the actions of management and only 9% say it is because of the actions of workers.
Essential Report, Polling, Qantas, Qantas management, Qantas workers
Q. Who do you think was most to blame for the grounding of all Qantas planes last weekend – Qantas management or the workers?
| Total | Vote Labor | Vote Lib/Nat | Vote Greens | Regular air travellers | |
| Qantas management | 41% | 55% | 25% | 63% | 42% |
| Qantas workers | 20% | 11% | 35% | 8% | 27% |
| Both equally | 31% | 28% | 35% | 23% | 26% |
| Don’t know | 8% | 7% | 5% | 6% | 4% |
41% think Qantas management were most to blame for the grounding, 20% blamed the Qantas workers and 31% think both were equally to blame.
42% of regular air travellers blamed Qantas management and 27% blamed Qantas workers. Apart from Liberal/National voters, all groups were more likely to blame management over workers.
ER, Essential Report, Greens, Industrial action, job cuts, Labor, Liberals, Nationals, Qantas, Qantas Dispute, Qantas management, Qantas workers
Q. Qantas and its workers are currently in dispute over pay, conditions and jobs. Who do you think is most to blame for this dispute – Qantas management or the workers?
| Total | Vote Labor | Vote Lib/Nat | Vote Greens | |
| Qantas management | 36% | 54% | 25% | 47% |
| Qantas workers | 13% | 6% | 22% | 4% |
| Both equally | 37% | 30% | 41% | 34% |
| Don’t know | 14% | 10% | 12% | 15% |
36% believe that Qantas management is most to blame for the current dispute and 13% think the workers are most to blame – 37% think both are equally to blame.
All demographic and voter groups are more likely to think management is to blame than workers.
54% of Labor voters and 47% of Greens voters think management is most to blame while Liberal/National voters are more likely to think both are equally to blame (41%).
ER, Essential Report, Industrial action, job cuts, Qantas, Qantas Dispute, Qantas workers
Q. Do you agree or disagree with the following statements?
| Total agree | Total disagree | Strongly agree | Agree | Disagree | Strongly disagree | Don’t know | |
| Moving some operations to Asia is necessary to ensure a strong future for Qantas | 21% | 61% | 6% | 15% | 31% | 30% | 17% |
| Qantas should keep jobs in Australia | 88% | 7% | 51% | 37% | 5% | 2% | 5% |
| Qantas CEO Alan Joyce is overpaid | 73% | 7% | 49% | 24% | 6% | 1% | 20% |
| Qantas employees are overpaid | 20% | 44% | 5% | 15% | 34% | 10% | 37% |
| Union industrial action at Qantas is irresponsible and disruptive | 54% | 31% | 20% | 34% | 21% | 10% | 15% |
| Qantas workers have legitimate concerns which management should address | 67% | 13% | 21% | 46% | 10% | 3% | 19% |
Respondents most strongly agreed with the statements that “Qantas should keep jobs in Australia” (88% agree) and “Qantas CEO Alan Joyce is overpaid” (73%) – but they are more likely to disagree that “Qantas employees are overpaid” (20% agree/44% disagree).
While 54% agreed that “Union industrial action at Qantas is irresponsible and disruptive”, 67% agreed that “Qantas workers have legitimate concerns which management should address”.
61% disagreed that “Moving some operations to Asia is necessary to ensure a strong future for Qantas”.
ER, Essential Report, Industrial action, job cuts, Qantas, Qantas Dispute, Qantas workers
Q. Do you think the Federal Government should intervene in this dispute or is it up to Qantas and its workers to negotiate an agreement?
| Total | Vote Labor | Vote Lib/Nat | Vote Greens | |
| Federal Government should intervene | 24% | 26% | 26% | 18% |
| Qantas and workers should negotiate an agreement | 62% | 65% | 64% | 65% |
| Don’t know | 14% | 9% | 10% | 18% |
Only 24% think that the Federal Government should intervene in the Qantas dispute – 62% think it is up to Qantas and its workers to negotiate an agreement.
All demographic and voter groups were at least twice as likely to favour negotiation over intervention.
ER, Essential Report, Industrial action, job cuts, Qantas, Qantas Dispute, Qantas workers
Q. Which of the following is likely to cause the most damage to Qantas’ reputation?
| Total | Vote Labor | Vote Lib/Nat | Vote Greens | |
| Cutting Australian jobs and moving some operations to Asia | 62% | 71% | 56% | 66% |
| Industrial action by Qantas workers over pay and conditions | 27% | 20% | 36% | 22% |
| Don’t know | 11% | 9% | 9% | 12% |
62% believed that cutting Australian jobs and moving some operations to Asia was more likely to damage Qantas’ reputation than industrial action by Qantas workers. Only 27% thought industrial action would cause most damage.
Those most likely to think cutting jobs and moving operations offshore would cause most damage were women (69%), aged 55% (66%), Labor voters (71%) and Greens voters (66%). More than half of all demographic and voter groups believed cutting jobs would do most damage.