Essential Report

Trust in handling information

Sep 6, 2016

Q. How much trust do you have in the following organisations to store your personal data safely and in a way that would prevent abuse?

  Total trust   A lot of trust Some trust Little trust No trust Don’t know
Security agencies such as the Australian Federal Police, local police and ASIO 51%   19% 32% 28% 16% 5%
The Australian Bureau of Statistics 46%   12% 34% 29% 20% 5%
Banks 45%   12% 33% 32% 20% 4%
Federal Government departments 37%   8% 29% 32% 26% 5%
Telecommunications companies and internet service providers 30%   4% 26% 37% 28% 5%
Online shopping websites 30%   4% 26% 37% 29% 4%
Social media sites e.g. Facebook 20%   3% 17% 32% 44% 5%

A majority (51%) trust security agencies to store personal information. 46% trust the ABS and 45% trust banks. Internet based entities are trusted by only 30% or less.

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