Essential Report

NBN

Oct 20, 2020

Q. Is your home or workplace connected to the NBN? 

  Is your home connected to the NBN? Is your workplace connected to the NBN? NET: Home or work connected to NBN
Yes 59% 28% 65%
No 38% 19% 33%
Don’t know 3% 15% 2%
Not applicable 37%

 

  Is your home connected to the NBN? Is your workplace connected to the NBN? NET: Home or work connected to NBN
Yes 76% 34% 79%
No 20% 10% 19%
Don’t know 4% 17% 2%
Not applicable 38%
  • Home connection to NBN has increased from 59% in January 2019 to 76%, while workplace connection is now at 34% (previously 28%).
  • Would you say that your NBN internet service is better or worse than your previous service in terms of speed and reliability?

All people with NBN connection at home/work

  Oct’20 Jan’19
NET: Better 51% 51%
NET: Worse 15% 17%
Much better 24% 24%
A little better 27% 27%
About the same 32% 30%
A little worse 10% 10%
Much worse 7% 7%
Don’t know 2% 2%
  •  There has been no improvement to the speed and reliability of NBN over the past two years. Half of people using NBN the service has improved since switching (no change from Jan’19) and a third (32%) there has been no change. 15% report having a worse service since moving to NBN?

Q. Would you approve or disapprove of privatising the NBN when it is completed in 2020?

    Federal Voting Intention Gender Age    
  Total Labor Coalition Greens TOTAL: Other Male Female 18-34 35-54 55+   Jan’19
Strongly approve 11% 11% 12% 20% 15% 18% 5% 11% 16% 6%   9%
Somewhat approve 22% 17% 27% 19% 25% 25% 19% 33% 21% 12%   20%
Somewhat disapprove 14% 14% 14% 8% 14% 13% 14% 13% 14% 14%   18%
Strongly disapprove 25% 34% 18% 26% 30% 23% 26% 16% 18% 39%   26%
Don’t know 29% 24% 30% 28% 15% 21% 36% 27% 31% 29%   27%
NET: Approve 33% 28% 39% 39% 40% 43% 23% 45% 37% 19%   29%
NET: Disapprove 38% 48% 31% 34% 45% 36% 40% 29% 32% 52%   44%
Base (n) 1,082 352 421 84 123 352 555 328 369 385   1,089
  •  A third (33%) approve of privatising the NBN when it is completed in 2020 and 38% disapprove.
  • Labor voters were more likely to disapprove of privatisation (48%) than Coalition voters (31%) and Greens voters (34%).

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