Essential Report
NBN
Q. Is your home or workplace connected to the NBN?
Is your home connected to the NBN? | Is your workplace connected to the NBN? | NET: Home or work connected to NBN | |
Yes | 59% | 28% | 65% |
No | 38% | 19% | 33% |
Don’t know | 3% | 15% | 2% |
Not applicable | – | 37% | – |
Is your home connected to the NBN? | Is your workplace connected to the NBN? | NET: Home or work connected to NBN | |
Yes | 76% | 34% | 79% |
No | 20% | 10% | 19% |
Don’t know | 4% | 17% | 2% |
Not applicable | – | 38% | – |
- Home connection to NBN has increased from 59% in January 2019 to 76%, while workplace connection is now at 34% (previously 28%).
- Would you say that your NBN internet service is better or worse than your previous service in terms of speed and reliability?
All people with NBN connection at home/work
Oct’20 | Jan’19 | |
NET: Better | 51% | 51% |
NET: Worse | 15% | 17% |
Much better | 24% | 24% |
A little better | 27% | 27% |
About the same | 32% | 30% |
A little worse | 10% | 10% |
Much worse | 7% | 7% |
Don’t know | 2% | 2% |
- There has been no improvement to the speed and reliability of NBN over the past two years. Half of people using NBN the service has improved since switching (no change from Jan’19) and a third (32%) there has been no change. 15% report having a worse service since moving to NBN?
Q. Would you approve or disapprove of privatising the NBN when it is completed in 2020?
Federal Voting Intention | Gender | Age | ||||||||||
Total | Labor | Coalition | Greens | TOTAL: Other | Male | Female | 18-34 | 35-54 | 55+ | Jan’19 | ||
Strongly approve | 11% | 11% | 12% | 20% | 15% | 18% | 5% | 11% | 16% | 6% | 9% | |
Somewhat approve | 22% | 17% | 27% | 19% | 25% | 25% | 19% | 33% | 21% | 12% | 20% | |
Somewhat disapprove | 14% | 14% | 14% | 8% | 14% | 13% | 14% | 13% | 14% | 14% | 18% | |
Strongly disapprove | 25% | 34% | 18% | 26% | 30% | 23% | 26% | 16% | 18% | 39% | 26% | |
Don’t know | 29% | 24% | 30% | 28% | 15% | 21% | 36% | 27% | 31% | 29% | 27% | |
NET: Approve | 33% | 28% | 39% | 39% | 40% | 43% | 23% | 45% | 37% | 19% | 29% | |
NET: Disapprove | 38% | 48% | 31% | 34% | 45% | 36% | 40% | 29% | 32% | 52% | 44% | |
Base (n) | 1,082 | 352 | 421 | 84 | 123 | 352 | 555 | 328 | 369 | 385 | 1,089 |
- A third (33%) approve of privatising the NBN when it is completed in 2020 and 38% disapprove.
- Labor voters were more likely to disapprove of privatisation (48%) than Coalition voters (31%) and Greens voters (34%).

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- Performance of Scott Morrison
- Performance of Anthony Albanese
- Preferred Prime Minister
- Views towards re-electing the federal Coalition government
- Party trust to handle issues
- Importance of Australia’s international reputation
- Scott Morrison’s impact on Australia’s international reputation
- Views towards Australia’s international reputation
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