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Changes in communication

11 Nov 2014

Q. Compared with two years ago, has your use of the following means of communication increased or decreased?  

 

Total increase

Total decrease

 

Increase a lot

Increase a little

Stayed much the same

Decrease a little

Decrease a lot

Not sure

Don’t use

Mobile
phone

41%

8%

16%

25%

46%

5%

3%

1%

4%

Text
message

41%

10%

18%

23%

42%

6%

4%

1%

6%

Email

34%

14%

10%

24%

50%

10%

4%

1%

1%

Facebook

30%

11%

12%

18%

32%

6%

5%

1%

26%

Twitter

7%

7%

2%

5%

16%

3%

4%

2%

68%

Landline
phone

8%

42%

1%

7%

40%

17%

25%

1%

10%

Letter

3%

41%

1%

2%

25%

9%

32%

1%

29%

41% say they have increased their usage of mobile phones and text messages. 34% have increased usage of email and 30% increased usage of Facebook.

42% say they have decreased use of the landline and 41% have decreased usage of letters.

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