Q. Would you say that your NBN internet service is better or worse than your previous service in terms of speed and reliability?
| Total | Men | Women | Aged 18-34 | Aged 35-54 | Aged 55+ | ||
| Total better | 52% | 57% | 48% | 64% | 50% | 38% | |
| Total worse | 17% | 17% | 17% | 14% | 17% | 23% | |
| Much better | 25% | 30% | 20% | 33% | 25% | 13% | |
| A little better | 27% | 27% | 28% | 31% | 25% | 25% | |
| About the same | 28% | 24% | 32% | 21% | 30% | 37% | |
| A little worse | 10% | 9% | 11% | 9% | 11% | 11% | |
| Much worse | 7% | 8% | 6% | 5% | 6% | 12% | |
| Don’t know | 2% | 1% | 3% | 1% | 3% | 2% |
(Based on respondents with NBN connection – n=476)
52% think their NBN internet service is better than their previous service while 45% think it is about the same or worse. 25% think their NBN service in “much better”.